Terms of service
METHODS OF PAYMENT
Payments are processed securely at checkout using Shopify’s payment system.
All prices are listed in Pounds Sterling (£). If you are paying with an international card, your payment will be debited using the exchange rate applied by your card issuer or payment provider on the day of the transaction.
CANCELLATION & COOLING-OFF PERIOD
Standard Items
Under the UK Consumer Contracts Regulations, you have the right to cancel your order for standard (non-made-to-order) items within 14 days of receiving your goods, without giving a reason.
To cancel, you must notify us in writing within this 14-day period. Items must then be returned in accordance with our Returns Policy.
Return postage costs are the customer’s responsibility. Items must be returned unworn, unused and with all security tags fully intact.
Made-to-Order Items
Items that are made to order or produced specifically for you are exempt from cancellation rights under the UK Consumer Contracts Regulations.
Once an order for a made-to-order item has been placed and production has begun, it cannot be cancelled, refunded or exchanged, unless the item is faulty or not as described.
This does not affect your statutory rights in relation to faulty or misdescribed goods.
CONTRACT
We reserve the right to amend these Terms of Service at any time. Any changes will be updated on this website.
It is your responsibility to review the Terms of Service before placing an order.
This does not affect your statutory rights.
SALE ITEMS
Sale items are sold as seen.
All sale items are non-refundable and non-exchangeable, unless faulty.